Last Updated: Aug 3, 2022

This Privacy Notice applies to you when you visit (the “Website”) or other website or service that links to this Privacy Notice and is operated by Dapper Labs, Inc., participate in an event, or when you otherwise do business or make contact with us (collectively “Services”)

Dapper Labs, Inc., is a British Columbia company having its registered address at #600-565 Great Northern Way, Vancouver, British Columbia, Canada, V5T 0H8 (referred to in this Privacy Notice as “Dapper”, “we”, “us”, or “our”) is, where applicable laws have such classifications, the controller of personal information described in this Privacy Notice unless otherwise stated.


We collect personal information in connection with your use of the Services. This personal information may be provided by you, collected automatically through your use or interaction with the Services, or provided by a third party.

To the extent permitted under the applicable law, we collect the following categories of personal information about you:

  • Identifiers, such as email address, name, social media handles, and phone number;
  • Financial information, such as electronic wallet address;
  • Commercial Information, such as purchases, communications sent to and from customer support, information you provide in response to surveys, feedback, and event participation, and interactive features (e.g., messaging and chat features, commenting functionalities, internal and external forums, blogs, and social media pages);
  • Internet or other electronic network activity information, such as IP address, screen information, browser information, operating system information, data and time, device type and identification numbers, log information, links and buttons clicked, page views, referral URL, traffic to and from the Services and interactions with the Services, cookies, and other tracking technologies (see “Cookies and Other Tracking Technologies” below); and
  • Inferences drawn from the above-listed categories of personal information.

We collect personal information you provide to us directly such as when you subscribe to a newsletter, respond to a survey, make an inquiry through our site or otherwise contact us.

When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary to enable us to make the Services available to you, you may not be able to use some or all of the Services. The personal information we collect depends on your use of the Services and the choices you make.

We may collect personal information about you automatically through your use of the Services, for example when you visit our Website.

We may collect personal information about you from third party sources to the extent permitted by applicable law and, where necessary, with your prior consent. These third parties could include our anti-fraud vendors, identity verification services, social networking sites, app stores, data brokers, public data sources or in other contexts, e.g., when you connect your electronic wallet and log-in to the Services using a third-party wallet, we may receive certain limited information from that third party


We use the personal information we collect to operate our business and to make the Services available to you. To the extent permitted by applicable law, this may include using personal information we collect to improve the Services, personalize your experiences, comply with applicable laws and regulations, protect the services, and communicate with you.

We use your personal information for the following purposes:

  • To provide our Services and facilitate your transactions;
  • Facilitating the creation of your account;
  • Providing access to certain areas, functionalities, and features of our Services;
  • Personalizing your experience;
  • Communicating with you about activities on our Services, policy changes, and customer or technical support;
  • Sending periodic communications to you with information about the Services that we think you may want to be aware of, subject to your right to withdraw consent where provided for under applicable law;
  • Communicating with you about initiatives to participate in research, contests, advertisements, promotions, surveys, events, or other features of the Services, subject to your right to withdraw consent where provided for under applicable law;
  • Protecting you, other users, and Dapper from error and fraud;
  • Complying with legal and regulatory requirements and enforcing our terms, rules, and policies;
  • Analyzing your use of the Services and to help make the Services better for all users;
  • Carrying our Dapper’s regular business activities related to the Services; and
  • For other purposes that are otherwise permitted or required by law or that are compatible with the disclosed purposes if and where this is permitted by applicable law.


We do not sell your personal information. We may share your personal information with our partners with your consent or as necessary to make the Services available to you for the purposes described above.

We may share all of the personal information categories described in the “Personal Information we Collect” section above with:

  • Service providers working on our behalf to help provide services such as cloud hosting, marketing, analytics, research, security, fraud prevention, transaction monitoring, and customer support;
  • Business partners to provide you with a product or service you have requested or with whom we jointly offer products or services;
  • Affiliates and subsidiaries of Dapper;
  • Another company or our advisors as part of a proposed or closed corporate transaction such as a corporate sale, merger, reorganization, dissolution, or similar event, at all times in accordance with applicable law; and
  • Government agencies and law enforcement pursuant to legal process or as permitted by applicable law.

Any information you provide using the public sharing features of the Services will be shared with other users or made publicly available for anyone to view even if they do not use our Services.

We may aggregate or anonymize personal information. Aggregate or anonymous information is not personal information and may be used for other purposes, including purposes not disclosed in this Privacy Notice.

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to:

  • Respond or comply with public or government authorities, including law enforcement or national security requests and legal process, such as a court order or subpoena;
  • Protect your, our, or others’ rights, property, or safety;
  • Enforce our policies, contracts, or terms;
  • Collect amounts owed to us;
  • Prevent or investigate possible wrongdoing in connection with the Services; or
  • Assist with an investigation or prosecution of suspected or actual illegal activity.


Our Services may contain links to other sites. The owners of the linked sites are solely responsible for their privacy practices and content. We are not responsible and do not endorse or control the content and privacy practices of third-party sites. When you access a third-party site, you will be subject to the terms of their applicable privacy policies and recommend you review them carefully.

Our Services may contain social media buttons such as TikTok, Twitter, Instagram, Spotify, YouTube, Apple Music, Amazon Music, and Spotify (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.


We and our service providers use cookies, web beacons and other similar technologies (collectively “Technologies”) to collect information about you. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. A web beacon or pixel tag is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.

You may choose to disable Technologies; however, doing so may limit your ability to use or access certain parts of the Services. You can manage Technologies by enabling or disabling them in your browser or device settings. Each browser or device may require a different setting and we recommend reviewing browser or device specific information on how to adjust these settings.

Our uses of Technologies fall into the following general categories:

  • Essential: These Technologies are required for the operation of the Services.
  • Functional: These Technologies are used to enhance your experience and remember you and your preferences.
  • Performance: These Technologies help us understand how the Services are used.
  • Advertising: These Technologies are used to understand your interests and show you advertising that is relevant to your interests.

We may use Technologies and other third-party tools to process analytics information on our Services. Some of our analytics partners include:

We do not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.


You may choose whether and how you want to receive marketing communications from us. You may opt-out of receiving marketing communications by following the instructions in the communications you receive.

  • Email and Telephone Communications. If you receive an unwanted email from us, you can use the unsubscribe or manage preferences link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Notice).
  • Text Messages. You may opt out of receiving text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us.


We take reasonable efforts to protect your personal information using appropriate physical, technological, and organizational safeguards. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. However, we work hard to protect you from unauthorized access, alteration, disclosure, and destruction of your personal information collected and stored by us. As such, we have policies, procedures, guidelines, and safeguards in place to ensure your personal information is protected. We require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.


Personal information collected by Dapper may be transferred, stored, and processed in Canada, the U.S., or in any other country where Dapper or its affiliates, subsidiaries, or service providers maintain facilities, in which case the information may be subject to the laws of that jurisdiction. Some countries we transfer personal information to may not be as protective as the country you reside in; however, we have taken the appropriate safeguards to protect the privacy of your personal information. For example, if we transfer personal information from the European Economic Area (EEA) or the United Kingdom (UK) to a country that has not been deemed to have an adequate level of data protection, we will implement an appropriate data transfer solution such as entering into European Union standard contractual clauses or other measures to comply with applicable EEA or UK law.


We store the personal information we collect as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, and the purposes outlined in this Privacy Notice. If you request to close your account or delete your personal information, we may be required to retain your personal information to comply with applicable laws or regulations, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and for tax purposes.


This section of the Privacy Notice is for users residing in California and includes information about your privacy rights under California law.

If you are a California resident, you have the following rights:

  • to request that we disclose the information that we have collected, disclosed, or sold about you in the last 12 months;
  • to request that we delete your personal information; and
  • to request that we opt you out of the sale of personal information, although as noted above, we do not sell your personal information.

We will not discriminate against you for exercising your rights.

You or an authorized agent may submit a rights request by contacting us as described below in the “Contact Us” section and include “Data Subject Right Request” in the subject line of the email. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services. If an authorized agent makes a request on your behalf, we may verify your identity directly or contact you directly to confirm that you provided the authorized agent permission to submit the request.

Under some circumstances, we may not be able to honor your rights requests subject to exemptions included in the CCPA.

Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in “Contact Us” section below.


This section of the Privacy Notice is for users residing in the EEA and UK and includes information about your privacy rights under applicable privacy law.

We process personal information for the purposes described in this Privacy Notice. Our legal basis for processing personal information described in this Privacy Notice will depend upon the type of personal information and the purposes for which it is used. We generally only process your personal information when it is:

  • based on your consent to do so;
  • necessary for the performance of a contract with you or to provide a service to you, for example to provide the services and authenticate your identity;
  • necessary to comply with a legal obligation; or
  • necessary for our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge from that to enable us to develop new services. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

Where we obtain your consent to collect and use certain types of personal information, you may withdraw your consent at any time by contacting us as described below in the “Contact Us” section.

Subject to applicable law, you may have the right to request access, rectification, or deletion of your personal information. You may have the right to restrict or object to the processing and request portability of your personal information. To exercise a data right that may be applicable to you, contact us as described below in the “Contact Us” section and include “Data Subject Right Request” in the subject line of the email.

If you have an unresolved concern about our collection and processing of your personal information, you have the right to lodge a complaint with your data protection supervisory authority.


This section of the Privacy Notice is for users residing in Canada and includes information about your privacy rights under applicable federal or provincial privacy laws.

By accessing the Website, using our Services, or otherwise submitting information to us in connection with the Services, we rely on your consent to collect, use, and share your personal information as set out in this Privacy Notice, unless otherwise permitted under applicable laws. In some cases, your consent may be “implied”, meaning that your agreement is assumed based on your action or inaction at the point of collection, use, or sharing of your personal information. Where we rely on your consent to process your personal information, you may also have a right to withdraw your consent at any time, except in limited circumstances, including legal or regulatory requirements or as a result of our contractual obligations with you. If you choose not to provide us with certain personal information or if you withdraw your consent, where such withdrawal is available, we may not be able to provide you with the Services or the information that you requested.

As a Canadian resident, you may have the right to access and rectify the personal information we hold about you in accordance with the laws applicable in the province in which you reside. If you believe that your personal information is inaccurate, incomplete, or no longer up to date, or wish to access such information, you may contact us using the details set out in the “Contact Us” section of the Privacy Notice. We will respond to your request without unreasonable delay, in compliance with applicable laws.


The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in the “Contact Us” section below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child's account if applicable.


We may revise this Privacy Notice from time to time at our sole discretion. The revised Privacy Notice will be effective as of the published last updated date. If there are any material changes to this Privacy Notice, we will notify you by email or other means prior to the changes becoming effective, or as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use our Services after the new Privacy Notice takes effect.

We encourage you to review this Privacy Notice periodically to stay informed about how we protect your privacy.


If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at:

Dapper Labs, Inc.
Attn: Privacy
#600-565 Great Northern Way
Vancouver, British Columbia, Canada, V5T 0H8
You may contact our Data Protection Officer at